fa998 Terms & Conditions – Platform Rules for Bangladesh Players

By accessing or using the fa998 platform — including its website, mobile-optimised browser interface, and any associated services — you unconditionally accept these Terms and Conditions in their entirety. These terms apply to all users regardless of the device, browser, or network connection used to access fa998.

fa998 reserves the right to amend, update, or replace these terms at any time. The most current version of the terms will always be published on this page with the effective date clearly marked. It is your responsibility to review these terms periodically. If you disagree with any revision, you must stop using fa998 immediately.

When registering an fa998 account, you must provide accurate, complete, and current information. fa998 may require KYC (Know Your Customer) verification at any time, particularly before processing withdrawal requests. You are required to:

• Provide your real legal name, date of birth, and valid mobile number registered in Bangladesh during account creation.
• Keep your login credentials confidential. Never share your fa998 password with any other person. fa998 will never ask you for your password via email, chat, or phone.
• Notify fa998 support immediately if you suspect unauthorised access to your account. You are responsible for all activity conducted through your account until you report a breach.
• Update your account information promptly if your mobile number or contact details change. fa998 uses your registered mobile number for account verification, OTP delivery, and support communications.
• Submit any KYC documentation requested by fa998 within the timeframe specified in the request. Non-compliance may result in account suspension and withholding of pending withdrawals.

fa998 reserves the right to suspend or permanently close any account that provides false information, fails KYC verification, or violates any provision of these terms. Any balance held in a closed account due to a terms violation will be forfeited.

fa998 supports multiple payment methods tailored for Bangladesh users. Deposits are processed in Bangladesh Taka (BDT) and credited to your fa998 account balance instantly upon confirmation from the payment processor. fa998 does not charge fees on deposits, though your payment provider (e.g., bKash, Nagad, Rocket) may apply their own standard charges.

All withdrawal requests are subject to the following conditions:

• Withdrawals can only be processed to a payment account (bKash, Nagad, Rocket, bank account) registered in the same name as your fa998 account. Third-party withdrawals are prohibited.
• The minimum withdrawal amount is ৳500. Withdrawal requests below this threshold will not be processed.
• If a bonus has been credited to your account, you must satisfy all applicable wagering requirements before any portion of your balance derived from that bonus can be withdrawn.
• fa998 targets processing all approved withdrawal requests within 10 minutes. In exceptional circumstances (system maintenance, high withdrawal volume, manual KYC review) processing may take up to 24 hours.

fa998 reserves the right to request additional documentation before approving large withdrawal amounts as part of its anti-money-laundering (AML) obligations. fa998 will cooperate fully with any lawful regulatory authority inquiry.

fa998 offers various promotional bonuses to new and existing players, including welcome bonuses, deposit match bonuses, free spins, cashback offers, and seasonal promotions tied to events such as BPL, Eid, and Pohela Boishakh. Each promotion is governed by specific terms published alongside the offer.

The following general bonus conditions apply unless otherwise stated in the specific promotion's terms:

• Bonuses are non-transferable and cannot be exchanged for cash prior to meeting the applicable wagering requirement. The standard wagering requirement on fa998 bonuses is 30x the bonus amount unless otherwise stated.
• Free spin winnings are subject to the same wagering requirement as standard deposit bonuses unless the specific promotion states otherwise.
• fa998 reserves the right to withhold or void any bonus, free spin award, or associated winnings if there is evidence of bonus abuse, including but not limited to coordinated wagering, use of multiple accounts, or exploitation of a system error.
• Bonuses must be used within the validity period stated in the promotion. Expired bonuses are automatically removed from the account balance.

The following activities are strictly prohibited on fa998 and will result in immediate account suspension, permanent ban, and/or forfeiture of all balances and winnings:

• Using automated software, bots, scripts, or any other artificial means to interact with the fa998 platform, place bets, or circumvent security measures.
• Colluding with other players, dealers, or third parties to gain an unfair advantage in any game on the platform.
• Attempting to exploit software errors, glitches, or technical faults in games or the platform to gain winnings or credits that would not have been achieved under normal operating conditions.
• Depositing funds derived from criminal activity, money laundering, or any other unlawful source. fa998 complies with applicable anti-money-laundering regulations and will report suspicious transactions to relevant authorities.
• Registering on behalf of another person, or allowing another person to operate your fa998 account, except where account management is conducted through officially authorised customer support channels.

fa998 reserves the right to investigate any account suspected of prohibited conduct. During an investigation, fa998 may temporarily restrict account access, including the ability to place bets or process withdrawals. Investigations are conducted at fa998's sole discretion, and findings are final.

fa998 is committed to responsible gaming. Players are encouraged to set personal deposit limits and session time limits within their account settings. If a player wishes to take a temporary break from gaming, a time-out feature is available that suspends account access for a chosen period. For players who wish to permanently exclude themselves, self-exclusion is available via account settings or by contacting fa998 customer support. Self-exclusion requests are processed within 24 hours and are not reversible within the chosen exclusion period.

If you believe that gambling is causing you or someone you know financial difficulty, emotional distress, or relationship problems, please contact the fa998 support team for guidance on self-exclusion and assistance resources. fa998 is a gaming platform for entertainment. Please always play within your means and ensure that gaming remains an enjoyable leisure activity. 21+ only.

All content on the fa998 platform — including but not limited to text, graphics, logos, game assets, user interface designs, software, and the fa998 brand name — is the exclusive intellectual property of fa998 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal, non-commercial gaming and entertainment purposes. Any reproduction, distribution, modification, or commercial use of fa998 content without prior written authorisation is strictly prohibited and may result in legal action.

To the maximum extent permitted by applicable law, fa998 shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of or inability to use the platform, including but not limited to loss of funds, loss of data, loss of profits, or interruption of service. fa998 does not guarantee that the platform will be available without interruption or that it will be free from errors or technical faults. Scheduled maintenance and emergency downtime may occur and will be communicated where practicable.

fa998 is not responsible for any losses incurred as a result of internet connectivity issues, device malfunction, power failure, or other technical problems on the user's side. It is the user's responsibility to ensure a stable connection before placing bets or initiating financial transactions on fa998. Any bet placed and confirmed by the fa998 system is considered final and cannot be reversed on grounds of a connection issue occurring after confirmation.

fa998 may update these Terms and Conditions at any time. When material changes are made, fa998 will update the effective date shown at the top of this page. In the case of significant amendments, fa998 may notify registered users via their registered mobile number or through an in-platform notification. Your continued use of fa998 after the effective date of any amendment constitutes your acceptance of the revised terms. It is your responsibility to check this page regularly. If any amended term is unacceptable to you, you must cease using the platform.

These Terms and Conditions are governed by and construed in accordance with applicable law. In the event of any dispute arising between you and fa998 in connection with your use of the platform, fa998 encourages you to contact the customer support team in the first instance to seek an amicable resolution. fa998 is committed to resolving genuine disputes fairly and promptly. fa998 makes no warranty that its services comply with the laws of any jurisdiction other than those it expressly targets.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, our customer support team is available 24/7 on Bangladesh Standard Time (BST, UTC+6). You can reach us through the live chat feature within your fa998 account.

You can also contact us by email at [email protected]